AI and healthcare: Is it safe to use Medivox? 

In a world where technology is constantly evolving, it's natural for uncertainty to arise around new tools, especially when it comes to areas such as GDPR and sensitive personal data. One concern often raised is whether tools like Medivox, which uses AI to transcribe speech to text, are safe enough for use in healthcare. This blog will shed light on how Medivox ensures patient safety and privacy, and why the risks of using such tools are lower than you might think. 

No storage of data 

One of the biggest advantages of Medivox is that the system does not store any of the data being processed. All data is only used for processing, and the data is not stored after it has been processed. This is in stark contrast to EHR systems that store large amounts of data locally or in the cloud, systems that are used by healthcare professionals today and have been common for a long time. By avoiding storage, AI-enabled systems eliminate a major risk of data breaches due to storage errors, unauthorized access to stored data, or data going astray. 

Important with a data processing agreement 

Regardless of which program you use to process health data or other types of personal data, it is important that you sign a data processing agreement. Medivox requires all customers, including those with a free trial subscription, to accept such an agreement before they can use the service. This creates security for our customers and is required by law. 

Even if you are only going to have a trial version of a service where you will potentially be using personal data, it is important that you as a data controller enter into a data processing agreement. If you are tempted to use the service for health data during the trial period, this must be in place. 

In addition to this, we use our terms and conditions to ensure that the users of the service actually use it for what it is designed for. This also provides an extra level of security for you as a customer and data controller. 

The data you process with us is not used for training of AI 

As part of our practice of not storing data, we also do not use the data you process with us for training the AI models we use. This ensures that the data does not go astray. The data is only used to deliver the service you have ordered from us. As soon as you close Medivox in your browser, all the data you have processed between programs will be lost. 

The process we have gone through to comply with GDPR 

Medivox has been through a long and thorough process to ensure that we are compliant with GDPR. To ensure that we comply with the regulations, we have used external help, and collaborated with lawyer Jan Sandtrø in this area. We have also prepared a thorough risk analysis where we have gone through the risks of processing health data by performing a DPIA. This and many other measures ensure that we comply with the GDPR regulations. 

We understand that AI can seem a little scary if you haven't tried it before, especially with GDPR in mind. But as you can see from the points above, AI is in many ways not that different from the other data programs and services that healthcare already uses today. 

At Medivox, security is a top priority, and we do everything we can to ensure that our customers, or potential customers, are confident that we process the data you process with us in a secure manner and in accordance with the regulations. Please do not hesitate to contact us if you have any questions about our service. Contact information can be found at medivox.ai. Here you can also sign up for a 14-day free trial subscription if you are interested in trying our service.