Privacy policy for Medivox's Digital Phone Secretary demo

Introduction

Welcome to Medivox's Digital Phone Secretary demo. This privacy policy describes how we process data collected when you use our feature for Digital telephone secretary, which is available as an example of our technology. The feature is intended for demonstration purposes only and is not adapted for the processing of personal data.

Purpose of the function

The Digital Telephone Secretary on our website is a demonstration of how our technology works in practice. The purpose is to provide an understanding of the functionality and possibilities, without personal data being processed as part of the example.

What data do we collect?

When using the feature, the following data may be collected:

• Audio data: Voice recordings generated during interaction with the feature.
• Usage data: Information about how the feature is used, such as number of interactions and response times.

We encourage users to avoid sharing sensitive or personal information.

How is the data processed?

1. Processing of audio data: The audio data is processed by ElevenLabs, a third-party provider of speech recognition technology. ElevenLabs follows relevant privacy policies to ensure safe processing of data.

2. Storage of data: The data may be temporarily stored by Medivox AS in order to analyze how the technology works and identify possible areas for improvement.

3. Analysis and development: We use the data to evaluate and optimize functionality, but not for other purposes, such as marketing.

What is the data used for?

• To demonstrate the functionality of the Digital Phone Secretary.
• To improve the user experience based on how the feature is used.
• For further development of the technology.

Sharing of data

• ElevenLabs: Data generated in the feature is processed by ElevenLabs for speech recognition.
  • Eleven Labs sp. z o.o.
  • Lipska 27/22 Street, 03-908 
  • Warsaw, Poland
• Infodesk AS: Web hosting of the service is done by Infodesk AS. Logging of IP addresses, calls and other general metadata made in connection with web hosting is done by this service.

Safety and security

We prioritize your privacy and have put in place measures to protect the data processed in connection with the feature. This includes:

• Encryption: Data is encrypted during transfer and temporary storage.
• Restricted access: Only authorized persons in Medivox AS have access to the data.

Your rights

As a user, you have the right to:

• To request access to the data that has been collected.
• To request that the data is deleted if it is temporarily stored.
• To contact us with questions or concerns about privacy.

Contact us at:
Email: [email protected]
Telephone: (+47) 33 22 12 77

Changes to the privacy policy

We reserve the right to update this policy to reflect changes in functionality or relevant legislation. The latest version will always be available on our website.

Thank you for exploring Medivox's Digital Phone Secretary!
Your interaction helps us showcase what technology can achieve.